PRIVACY POLICY

Last updated: [11/11/2025]

At The Loading Bay, your privacy matters to us. We’re a local, family-run restaurant, and we value the trust you place in us when you visit our website or dine with us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect
We may collect the following information when you visit our website or interact with us:

• Personal Information: Name, email address, phone number, or any details you share when making a reservation, joining our mailing list, or contacting us.

• Non-Personal Information: Browser type, device information, and general website usage data collected through cookies or analytics tools.
   

2. How We Use Your Information
We use the information we collect to:

• Process reservations or inquiries.

• Send updates, offers, or news (only if you’ve opted in).

• Improve our website, services, and customer experience.

• Comply with legal obligations or resolve disputes if needed.
   

3. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow certain features to function properly.
You can choose to disable cookies through your browser settings, but some parts of the site may not work as intended.

4. How We Protect Your Information
We take reasonable measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, please note that no method of online transmission or storage is 100% secure.

5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your data only with trusted service providers (such as reservation or email systems) who assist us in running our business — and only for the purposes described in this policy.

6. Your Rights
You have the right to:

• Request a copy of the information we hold about you.

• Ask us to correct or delete your personal data.

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Links to Other Websites
Our website may include links to third-party sites (e.g., delivery partners or social media). We’re not responsible for the privacy practices of these external websites.

8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us @ 
27 Sam Rd, Diggle, Oldham OL3 5PU
Tel: 07485 373854